Transparent starting points
Pricing
Pricing that scales with your logistics network
Choose the right logistics coverage for parcel delivery, pet transportation, freight programs, or enterprise command operations.
Pricing
Choose the logistics coverage you need
Transparent starting points for parcels, pets, freight, and managed logistics programs.
Launch
$49 / mo
For individuals and small teams shipping parcels or pets.
- Parcel booking
- Pet transport intake
- Tracking alerts
- Email support
Network
Popular$249 / mo
For growing operations with regular shipments and support needs.
- Priority support
- Freight quoting
- Warehouse handoffs
- Invoice management
Command
Custom
For enterprise logistics networks and complex freight programs.
- Dedicated operations
- Custom SLAs
- API integrations
- Audit reporting
Refundable fees
Clear deposit rules before delivery continues
Some logistics moves need deposits for crates, animal care, insurance, documentation, special handling, or temporary holds. Apex treats those charges as documented, reviewable, and refundable according to the invoice terms.
Refund process
When a refundable fee applies, Apex issues an official invoice or service document before payment. After successful delivery, customer signature, and any required equipment or document inspection, eligible refundable balances are returned to the payer account or agreed payment method. Any deduction must be supported by a receipt, inspection note, or signed delivery record.
Travel crate security depositFit-to-travel certificate depositClimate monitoring depositTemporary holding depositInsurance or liability coverage deposit
Verified need
Some shipments may require refundable deposits for crates, temporary holding, compliance checks, insurance coverage, veterinary clearance, or special handling.
Documented charge
Any additional amount is issued as an invoice or official document before payment. The customer sees what it covers, what may be deducted, and the refund rule.
Refund after delivery
After successful delivery, signed receipt, and any required equipment inspection, eligible refundable balances are returned to the payer's account or agreed payment method.
FAQ
Common questions
Answers for customers, operations teams, and partners evaluating Apex.
What shipment types does Apex support?
Apex supports parcel delivery, pet transportation, road freight, air cargo, sea freight, rail, and multimodal logistics.
Can customers track shipments in real time?
Tracking pages can show operational milestones, route status, carrier handoffs, exceptions, and delivery confirmation once business integrations are connected.
How is pet transport handled differently?
Pet transportation includes fields for species, crate requirements, health certificates, vaccination status, microchips, and handling instructions.
Is the platform ready for secure operations?
The platform is built with role-based access, audit logs, secure cookies, hashed tokens, and a Prisma/PostgreSQL data layer.
How does pricing work?
Pricing can be configured by service level, shipment mode, support coverage, integrations, and custom enterprise network requirements.
Ready when you are
Move parcels, pets, and freight with Apex confidence
Create an account or talk to the operations team to design your next logistics flow.